We wait on hold
so you don't have to

Bill Saved dials the company, navigates the phone tree, and waits on hold. When a live agent picks up, we bridge you into the call. You pick how much help you want.

How it works, step by step

1

Tell us the situation

Upload a bill, snap a photo, or just describe what's going on. Overcharged on your phone bill? Need to cancel a gym membership? Owed compensation for a delayed flight? We cover it all.

We analyze your documents in seconds, identify what's wrong, and prepare a brief with the strongest talking points for your call.

Upload PDF or snap a photo
Forward bill emails to your personal intake address
Or just describe the situation
Billing, cancellations, service recovery — all covered
Encrypted and private
2

We dial and hold for you

Bill Saved calls the company, navigates the automated phone tree, and waits on hold. You go about your day — no sitting through 45 minutes of hold music.

Our hold detection engine knows exactly when a live agent picks up. You get a push notification the moment someone is on the line and ready to talk.

What we handle

Dial the right number for your situation
Navigate the automated phone tree
Select the correct department
Wait through the entire hold
Detect when a live agent picks up
Notify you instantly — push notification to your phone
3

You join when it matters

When the agent picks up, you're bridged into the call. No more wasted time — you start talking the moment a real person is ready.

Your screen shows a prepared brief with everything you need: what to say, what to ask for, and how to respond to common pushback. Pick the tier that matches how much help you want.

Pick your tier

Call AssistBrief on screen, you handle the call
Coached CallLive transcript + real-time coaching prompts
Handled CallYou authorize, we handle the negotiation
4

Confirm the outcome

After the call, you confirm what was agreed — a credit, a rate reduction, a cancellation, a refund. We calculate your savings and show you exactly what you owe.

If the call doesn't result in savings, per-call fees are cut in half. No win, no recovery share. You always know what you're paying before the call starts.

Two simple charges

Per-call fee$3 / $7 / $15
Recovery share10% / 15% / 20%
No savings?50% off per-call fee

Watch a real negotiation unfold

This is what it sounds like when Bill Saved handles a call for you. Pick a scenario and press play.

9:41

Tap play to start

Demo call

Cable bill too high?

Watch Bill Saved negotiate a $47/mo reduction on a real cable bill.

Real Bill Saved calls use a warm, natural voice

Pick the tier that fits

Every call starts the same — we dial, hold, and bridge you in. The tier you pick decides how much help you get once the agent is on the line.

Call Assist

We hold, you take it from there

$3per call

+ 10% of verified savings

We dial the company and navigate the phone tree
We wait on hold — you get a notification when someone picks up
A prepared brief appears on your screen with key talking points
You join the call and take it from there
Full call transcript available after
No live coaching
No speaking on your behalf

Best for: Confident callers who just want the hold time back. Government calls, simple cancellations, or any call you've done before.

Included on Free plan

Most popular

Coached Call

You talk, we coach you live

$7per call

+ 15% of verified savings

Everything in Call Assist, plus:
Live transcript on your screen as the call happens
Real-time coaching prompts — what to say, when to push back
Suggested responses based on what the agent just said
Outcome tracker shows how the call is going
Warnings if the agent tries to upsell or deflect
No speaking on your behalf

Best for: Most people, most calls. Retention negotiations, billing disputes, insurance appeals — any call where knowing what to say next makes the difference.

Included on Plus plan

Handled Call

You authorize, we handle the rest

$15per call

+ 20% of verified savings

Everything in Coached Call, plus:
You authenticate with the provider on the recorded call
You speak a short authorization phrase, then we take over
Bill Saved handles the negotiation while you listen
Take over at any time with one tap
Full recording and transcript of everything said

Best for: High-stakes negotiations, complex retention calls, or when you'd rather listen than talk. You stay on the line and can take over at any tap.

Included on Pro plan

Where it's available: Available in all 50 US states and in Canada outside Quebec. Quebec coverage is in progress — Call Assist and Coached Call work there today.

What you'll see on your screen

Each tier gives you a different level of support during the call. Here's what the experience looks like.

Call Assist

A calm reference sheet — your talking points, the charges to cite, the credit to ask for. Nothing moving, nothing distracting.

Coached Call

A live command center — transcript scrolling as the agent talks, coaching prompts appearing with suggested responses, and an outcome tracker updating in real time.

Handled Call

A listening dashboard — what we're saying, what they're saying, outcomes being tracked, and a large Take Over button always one tap away.

Why not just do it yourself?

You could. But here's why most people don't — and why the alternatives fall short.

vs. Doing nothing

60% of billing errors are never disputed. The hold time, the phone tree, the awkward conversation — the friction wins.

Bill Saved removes the friction. Describe the problem, and we handle everything up to the moment a human answers.

vs. DIY with a Reddit script

Free advice is great — but you still have to dial, hold, and wing it when the agent goes off-script.

We give you the script AND hold the line AND coach you in real time when the conversation goes sideways.

vs. Rocket Money, Trim, BillShark

Billing-only. Opaque. They log into your accounts and negotiate without you. No live support. No coaching.

Bill Saved covers 22 situation types. You’re on every call. You see everything. You’re always in control.

vs. Hiring a concierge or PA

Expensive ($25–$75/hour), slow, and not specialized for retention calls or billing disputes.

Bill Saved starts at $3/call with real-time coaching built for exactly these conversations.

Plans that save you more as you use them

Higher plans unlock better tiers and reduce your recovery share on every call.

Free

$0

per month

Call Assist tier
1 call per month
Bill upload and analysis
Full call transcripts
Get Started Free
Best value

Plus

$19

per month

Call Assist + Coached Call tiers
5 included calls per month
25% off recovery share on every call
Live transcript + real-time coaching
Bill upload and analysis
Start with Plus

Pro

$49

per month

All three tiers — including Handled Call
Unlimited Call Assist + Coached Call
33% off recovery share on every call
20 Handled Calls per month (overflow $7.50 each)
We negotiate while you listen
Go Pro

Handled Call is active in all 50 US states and in Canada outside Quebec. Quebec coverage is in progress — Pro still includes unlimited Call Assist and Coached Call there today.

Your data is safe with us

We handle sensitive financial documents, so security is built into every layer of Bill Saved.

Encrypted storage

All uploaded documents are stored in encrypted private buckets. Files are accessible only to the account owner.

Stripe-secured payments

Payment data never touches our servers. All financial transactions are handled directly by Stripe, a PCI Level 1 certified processor.

No data sharing

We never sell, share, or provide your personal data or documents to third parties. Your data is used solely to help you resolve your situation.

You're always on the call

You are on every call, every time. Bill Saved never contacts a company without you present. You hear everything and can take over at any moment.

Row-level security

Database-level security policies ensure users can only access their own data. No other user can see your documents, calls, or personal information.

Full transparency

Every call is recorded and transcribed. You see exactly what was said, what was agreed to, and what the outcome was — all in your dashboard.

Ready to skip the hold?

Upload your first bill and let us handle the waiting. No credit card required.

Get Started Free →